Company Profile

Company Description:

   TYREE MAYS  

6591 Mount Palmer CT, Las Vegas, NV                                                                Cell: 702-509-3352                                        TYREEM9@GMAIL.COM                                                                         

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Skilled Customer Service Representatives committed to addressing customer concerns with speed, accuracy and professionalism.                                                                                                                                Call Center Representative versed in customers support in high call volume environments.                    Superior computer skills and telephone etiquette. 

-------------------------------------------HIGHLIGHTS--------------------------------------------------

• Strong problem solving ability
• Troubleshooting skills
• Telecommunications knowledge
• High customer service standards 
• Confer with costumers by telephone about products or service details of complaints
• Keep records of customer interaction or transactions ,recording details of inquiries
• Recommend improvements in products, packaging, shipping, service, or billing method

-----------------------------------------ACCOMPLISHMENTS----------------------------------

Becoming #1calling agent for 2 months                                                                                                         Employee of the month for the month of May 2013                                                                                      Exceeding over 45 sales in one month outstanding star sales representative during training period. Became lead runner in a consistent fast moving restaurant.

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TELUS COMMUNICATION                                                                                                              Las Vegas, NV

Calling Agent                                                                 08/2012 to 10/2014                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Collected customer feedback and made process changes to exceed customer satisfaction goals, properly directed inbound calls in phone queues to improve call flow, and also provided accurate and appropriate information in response to customer inquiries.

NIKE    

                           Las Vegas, NV                                                                    

Sales Representatives                                              11/2013 to Current

Demonstrate and explain the operation and use of products                                                                       Greet customers and ascertain what each customer wants or needs                                                   Maintain knowledge of current sales and promotions, policies regarding payment and exchanges                                                   Clean shelves, counters, and tables                                                                                                                Inventory stock and requisition new stock

CABO WABO CANTINA                          Las Vegas, NV

Food Runner                                                                09/2012 to 04/2013

Clean and sanitized, work areas, equipment, utensils, dishes, or silverware      Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items                                                                                                            Deliver food and drinks to costumers in a fast and presentable manner                            Kept an upbeat and positive attitude with quest and  coworkers

-------------------------------------------------EDUCATION----------------------------------------------

HIGH SCHOOL DIPLOMA
SUNRISE MOUNTAIN, LAS VEGAS, NV