TouchPoint Contact Centers, Inc. was founded to give businesses an alternative to the traditional call center outsourcing companies. At TouchPoint, we believe that low attrition, world class service and true customer focused management is not only achievable, but is the only way to run a contact center. We have created a business model that changes the game for contact centers – we pay our associates better, we deliver better services, we take better care of our clients . It’s not a paradox – it’s TouchPoint.